Bookstore FAQ’s
What is the difference between a fine and a fee?
A fine is for a payment owed while a fee indicates a coming payment due, or an asset security hold. Fines should be paid off each year and can keep students from participating in certain events.
How can I find out if my student owes any fines or fees?
Go to the BGHS website and select Bookstore under Resources. Scroll down to Purchases & Pay. Sign in with student’s 6-digit ID # (user name) and last name (password), and if your student has a fine or fee a pink ribbon will appear. You can also click on your student’s name and under Reports select Unpaid Fines/Fees.
Why does my student have a fine on his/her account?
Fines are assessed to individual student accounts for unpaid sport or club fees, non-returned items, damaged returns, etc. Please talk with the coach or adviser if you don't agree with the fine, as the Bookstore can only remove fines at the direction of the staff member in charge.
What is a Security Hold Fee?
A Security Hold or Asset Security Hold is posted when a student receives something that can’t be checked out through the internal system. Anything from specialized computers to band instruments to non-barcoded textbooks may trigger a security hold. No payment is expected unless the item is lost or damaged.
Why can’t I log in to my Bookstore payment account?
Be sure you are logging in with your student’s 6 digit lunch account number for user name and last name for password. Last name is capitalized just like you would write it. Hyphenated last names should include the hyphen and capitals, just as the name appears in PowerSchool.
Why does nothing happen when I click “Buy” on the payment portal?
Once you click “Buy” the item will appear in your cart in the upper right-hand corner. You may proceed with your purchase from there.
How do I get a parking pass?
Complete the Google form found under the Parking icon on the BGHS homepage
Make your payment either online or at the Bookstore
Bring to the Bookstore your driver’s license, proof of vehicle insurance and registration
How late can I make a tax credit donation payment to apply to the previous tax year?
You have until April 15 to apply tax credit donations to the previous year’s taxes.
